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Reviews

Air Conditioning Specialist, Inc. strives for customer satisfaction! We have many happy customers who would love to share their stories with you. Take a look and read all of our testimonials below. If you are ready to start your service, please call us today at 844-256-6800.

★★★★★

"Very professional and honest."
Very professional and honest.
Jarvis Stanfor

Reviews

Air Conditioning Specialist, Inc. strives for customer satisfaction! We have many happy customers who would love to share their stories with you. Take a look and read all of our testimonials below. If you are ready to start your service, please call us today at 844-256-6800.

ACS - Air Conditioning Specialist, Inc.
Excellent
4.7
Based on 172 reviews
review us on
CHAD WAS VERY PROFESSIONAL AND KNOWLEDGEABLE. HE TOOK TIME TO EXPLAIN WHAT MY ISSUES WERE WITH MY UNIT NOT COOLING.
Response from the owner: Holly - We're delighted to hear that Chad provided you with professional and knowledgeable service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate the five-star recommendation for ACS!
Response from the owner: CJ, we love the five-star recommendation for ACS! Thank you for your business!
I wanted to acknowledge Orlando for a great job. He is professional, courteous and knowledgeable. He always does a thorough service on our maintenance plan and diagnostics.
Response from the owner: Carol, we love the positive feedback and are delighted Orlando provided excellent customer service. Thank you for trusting ACS with your HVAC needs!
Always a good experience with them no matter summer or winter.
Response from the owner: Thank you for sharing your positive feedback. We're delighted to hear that you consistently have a good experience with us, whether it's summer or winter. Our team is dedicated to providing excellent service, and your satisfaction motivates us. Thank you for choosing ACS for your HVAC needs—we look forward to serving you again.
Response from the owner: We appreciate the five-star review, Thomas. Thank you for trusting ACS with your HVAC needs.
We had an issue with our heating and cooling system. Michelle, Chase, and Will worked with us to get it fixed. Great group of knowledgeable people that focus on solutions! I highly recommend ACS.
Response from the owner: Thank you, Adena, for the wonderful recommendation! We're glad Michelle, Chase, and Will could resolve your heating and cooling issue. Our team values problem-solving and appreciates your positive feedback.
Lucas was great
Response from the owner: Thank you for sharing your positive experience with Lucas at ACS! We're delighted to hear about your satisfaction. Our team is committed to providing excellent service, and we appreciate your feedback.
Jalen was my Service Technician that was sent out to diagnosis why my HVAC system was no longer heating properly. He performed the tests and diagnosed the problem immediately. Without further ado, he proceeded to check the rest of the system and the air handler for further problems. Everything else checked out fine. He replaced the failed defrost circuit board and my heat was hot again. Jalen is an outstanding, very efficient, very detailed, knowledgeable, courtesy, respectful, and customer service friendly technician! I highly recommend ACS for all your HVAC needs and ask for Jalen! He’s the best!! Thank you!!
Response from the owner: Thank you for sharing your fantastic experience! Jalen's expertise and dedication truly shine. We're delighted he resolved your HVAC issue efficiently. We appreciate your recommendation and are grateful to have Jalen on the ACS team. Your satisfaction is our priority! 🌟
Great company= great service 👍🏾 thanks again!! 5 star in my book
Response from the owner: Thank you for the five-star review! We're thrilled to hear you had a great experience with ACS. Your satisfaction is our top priority.🌟😊
The technician was very professional and very knowledgeable.
Response from the owner: Thank you for your kind words and recommendation, Keith! We take pride in our technicians' professionalism and expertise. Your satisfaction is our top priority, and we're here to assist you whenever you need us.
Everything went very well.
Response from the owner: We are grateful you had a great experience with ACS and shared your recommendation. Thank you!
Great couple of guys. Fast installation
Response from the owner: Thank you for your kind words! We're delighted that you appreciated our efficient service.
Fantastic service as always!
Response from the owner: Thank you for the glowing recommendation! We appreciate your business and are grateful for your continued patronage.
always taken care of us. have taken care of house that was sold, one we have currently, and one we are selling.. trust them and are very dependable.
Response from the owner: Debbie - We appreciate your positive feedback regarding your experiences with ACS! It's genuinely heartening to know we have consistently provided exceptional service and support for multiple properties throughout your journey. Thank you for sharing your experience, and we are grateful to remain a dependable partner in maintaining the comfort of your homes.
Fantastic!!
Response from the owner: Hi Tina! Thank you so much for the five-star recommendation!
Response from the owner: We appreciate your support and five-star review. Thank you!
Response from the owner: We appreciate the five-star recommendation, Chandra! Thank you for your business.
Response from the owner: Eileen - thank you for taking the time to give us a five-star rating!
Response from the owner: Pat - we appreciate the five-star rating and look forward to continuing to meet your HVAC needs! Thank you!
Response from the owner: Christie - we appreciate the five-star recommendation! Thank you!
I like all of the above about ACS
Response from the owner: Pat - we appreciate your glowing comments. Thank you for your trust and patronage!
Knowledgeable and friendly technician and did an excellent repair very quickly.
Response from the owner: Thank you Ray for the glowing comments! We are grateful to provide expertise and excellent customer service. Please don't hesitate to call us for all of your HVAC needs!
Response from the owner: Thank you, Art, for the five-star recommendation! We appreciate your business.
I had to reschedule my appt for maintenance service and it was done with no problem. Also, in the past ACS has provided prompt service.
Response from the owner: Audrey - thank you for sharing your positive experience with ACS! We're glad to hear that rescheduling your maintenance appointment was smooth and that you've consistently received prompt service from us in the past. We appreciate your continued support and look forward to serving you again in the future.
Response from the owner: We are grateful to have earned a five-star review from you, Linda! Thank you!
Response from the owner: Jim - thank you for taking the time to give us a five-star review! We appreciate your support!
First class professional service! When you need them, they ar there.
Response from the owner: Monroe - Thank you so much for your kind words and for recognizing ACS's commitment to providing first-class professional service. We're pleased to know that you can count on us when you need assistance.
Have been usingACS since 1970s. They have highly qualified teams of sales and service personnel that are truly outstanding.
Response from the owner: Frank - Thank you for being a loyal customer of ACS for so many years! We sincerely appreciate your trust and support. It's wonderful to hear that our sales and service teams have consistently delivered outstanding service. If you ever need anything or have more feedback to share, please don't hesitate to reach out.
Response from the owner: Perry - thank you for the glowing recommendation!
ACS is our company of choice for taking care of our heating and cooling needs, from servicing the existing units to installing a new heat pump this year.
Response from the owner: We're truly honored to be your preferred choice for heating and cooling solutions, and we're delighted to have provided you with both maintenance and installation services. Thank you for trusting ACS HVAC for your needs. If there's anything else we can assist you with in the future, please don't hesitate to let us know.
ACS is always available and always makes our business a priority. They truly understand that waiting is really difficult when we serve the public and they cannot wait in the heat! Having multiple service vehicles on the road locally is definitely a huge advantage. Thank you, ACS!
Response from the owner: Thank you for sharing your positive experience with ACS! We're dedicated to ensuring your business and its customers stay comfortable. Knowing that our timely service and local presence have made a difference is rewarding. We appreciate your kind words and look forward to continuing to serve you.
Response from the owner: We are grateful for your support and recommendation!
ACS did the install and now does the twice yearly maintenance. Great company and exactly what I want from a HVAC contractor.
Response from the owner: Thank you for your wonderful feedback! We're thrilled to have met your expectations with our installation and maintenance services. Your satisfaction is our priority, and we're grateful to be your HVAC contractor of choice.
Perfectly named company. They are indeed specialists, from estimate to installation to follow-up. Friendly, professional, fairly priced, and with hyper attention to detail. They did some warranty work on an HVAC that came with the house, and later installed two mini-split units for us. We couldn't be happier with the work. Highly recommend this good, local company.
Response from the owner: Thank you for your wonderful review and for recognizing us as specialists in the field! We're thrilled to have met your expectations from start to finish, whether it's the estimate, installation, or follow-up. Your kind words about our friendly, professional, and detail-oriented approach mean a lot to us. We're glad to have been a part of your HVAC journey and to have provided you with a positive experience.
The ACS reps/mechanics have always been pleasant to work with. They are careful to keep my home clean when they come and I always know by text who to expect.
Response from the owner: Thank you for sharing your positive experience with ACS Air Conditioning Specialists! We're delighted that our representatives and mechanics have consistently provided you with pleasant interactions. It's great to know that our team maintains your home's cleanliness during visits, and our communication efforts have been helpful.
I have used ACS for many years for servicing. Recently, during the coldest days of December, my heat went out. Reps came out repeatedly to relight the pilot light - never once pressuring me to get the system replaced (it is an older system and I knew it was time, but they were always accommodating and helpful!). I obviously had to replace my heating/air conditioning so naturally I turned to them. They were, as expected, incredibly helpful and gave me several options for a new system - no pressure to get the most expensive option! The installation was quick, technician pleasant and efficient. I have always found the staff to be polite, helpful and knowledgeable. I would highly recommend ACS to anyone!!
Great HVAC company! Reliable, responsive, competitively priced.
I saw ACS at my neighbors and talked to them and got a quote that was half of what my previous quotes were. Very professional. Great service all around.
Tech was great.
Response from the owner: We appreciate your positive feedback! Thank you for highlighting the quality of service provided by our technician.
Always have a great experience either for regular maintenance or an unscheduled visit. Prompt, courteous and always honest.
Response from the owner: Julie - We're delighted to hear that you've consistently had great interactions with our team, whether it's for regular maintenance or unexpected visits. Providing prompt, courteous, and honest service is what we aim for, and your feedback reassures us that we're meeting those goals.
ACS service is always prompt and the techs are very experienced and professional. I use them for periodic maintenance and emergency service. Highly recommend. Glenn Barham
Response from the owner: Thank you, Glenn, for your wonderful review! We're glad to provide you with prompt and experienced service for both maintenance and emergencies. Your recommendation means a lot to us at ACS. Count on us to continue delivering professional and reliable assistance whenever you need it.
Response from the owner: Thank you Winton for your five-star review! We appreciate your business!
Great service.
Chase and Orlando are great guys and very knowledgable.Tim C
Response from the owner: Tim - We greatly appreciate your kind words! Chase and Orlando are indeed knowledgeable professionals, and we're proud to have them on our team at ACS. We are here to help with all of your HVAC needs.
Great customer service
Response from the owner: Robert - we are grateful for your kind words and pleased to provide you with excellent customer service. We're here to ensure your HVAC continues to perform at its best!
Always punctual and professional! Never disappoints.
Response from the owner: Thank you for your glowing feedback! We're thrilled to hear that our punctuality and professionalism have left a positive impression. Your satisfaction is our priority, and we're here to consistently meet your HVAC needs.
Jalen our technician was very knowledgeable and polite. Got the system up in running fast.
Response from the owner: Mark, thank you for taking the time to share your experience with us! We're pleased to hear that Jalen provided knowledgeable and polite service and was able to get your HVAC system up and running quickly. If you need further assistance, please don't hesitate to contact us again.
Hi everyone the customer service at ACS was awesome. Scheduling was awesome. The tech explained everything in detail. AWESOME!!!!!Never been happier with a company thank you ACS.
Response from the owner: Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had an awesome experience with ACS, from our customer service to scheduling and our technician's explanations. We're committed to providing top-notch service to all of our customers, and it means the world to us to hear that we've exceeded your expectations. Thanks again for choosing ACS - we hope to serve you again in the future!
Thank you JordanWe really enjoyed your personality and professionalism. ACS seems to know how to hire their techs. We have been using their service for 6 years. The team at ACS is the best.Gloria and Conrad Cardano
Response from the owner: Gloria, Thank you for your wonderful review about our company and our techs. We are super fortunate to work with the best team of guys around!! Thanks for your continued business throughout the years. We appreciate you!
Response from the owner: Thank you, Larry for your review and for your business!
The technicians were so polite and professional. I had to leave for an emergency during the visit and they were so kind and helpful to help me on a personal level as well. I am thankful and grateful for these individuals and would recommend them to anyone!And they finished my AC install very timely!
Response from the owner: Shelly - thank you for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with our AC services. We are grateful for our team of highly skilled technicians who are dedicated to delivering excellent workmanship and outstanding customer service.Thank you again for your review, and we appreciate your business. Please do not hesitate to contact us if you need any further assistance with your AC needs.
Great experience. Called them in the morning and they were here in the afternoon. Were able to diag & replace parts quickly the same day at fair rates. Jalen was our technician and he was friendly and knew his stuff, and he's a good shoulder to cry on when you know how expensive AC parts are 😂
Response from the owner: Thank you for taking the time to leave a positive review for Jalen at ACS AC Repair! We're thrilled to hear that he was able to provide you with excellent service and meet your AC repair needs. We appreciate your business and will be sure to pass along your kind words to Jalen.Thank you again for your review, and please do not hesitate to contact us if you need any further assistance with your AC repairs.
Miles Sills quoted me a cost proposal for a new high quality Carrier HVAC system much, much less than his competitors for the same identical equipment. He also provided detailed information of the different types of HVAC units for our air conditioner needs. The two ACS technicians were very courteous and professional. They took the time to explain and show me the new installation equipment after the HVAC package unit was installed. They also spent ample time to provide proper maintenance and operation instructions. I am very pleased with ACS and recommend them for HVAC services.
Response from the owner: Thank you for choosing ACS! We're pleased to have met your expectations with our competitive pricing, detailed information, and professional service. Your recommendation means a lot to us.
My Ac installation was awesome priceing was greatalso compared to others and Trea the tech who came out was even more amazing ....thks ACS👍
Response from the owner: Thank you for sharing your positive experience! We're thrilled that you found our AC installation and pricing awesome. Trea's exceptional service is a testament to our commitment to excellence. Your feedback encourages us to keep delivering top-notch HVAC solutions. Thanks for choosing ACS! 👍
Stop scrolling, stop searching for someone to do your HVAC. ACS are the people you want to do business with. I had cooling issues with my AC and their technician Lucas came out and fixed the problems. Lucas went above and beyond, not only did he fix my AC, he took care of a wasp nest on my porch. Georgian summers are hot and brutal, but ACS makes it cool. If you have AC issues, call ACS.
Response from the owner: John - We're incredibly grateful for your glowing review! It's heartening to know that Lucas provided you with exceptional service, addressing both your AC issues and going the extra mile to take care of the wasp nest. We're here to ensure your comfort and satisfaction, and your kind words mean a lot to us.
I was able to locate services for myaunt in Newton County, the website is very comprehensive. I am now able help her quote the best A/C units or repairs online for her thanks to ACS
Response from the owner: Thank you for the five stars!
Response from the owner: Annie - thank you for taking the time to give us a five-star review!
ACS is the BEST
Response from the owner: Thank you for the five-star recommendation!
Wonderful and knowledgeable techs and just pleasant people to talk with. Highly professional and highly recommend
Response from the owner: Thank you for your kind words! We take pride in our knowledgeable techs and friendly team. Your recommendation means a lot to us. If you ever need assistance again, we're here for you!
I would recommend this company 10/10. They answer the phone and if they can’t make it to answer the phone if you leave a voicemail they call right back. I called this morning and they sent a technician out later this afternoon which was great. When the technician was on the way he called and let me know his ETA. He was on time and when he arrived he did what needed to be done. Cleaned up after himself. And locked the crawl space back as it was before he arrived. Very quick and prompt. Will definetely call them anytime I need HVAC work done.
Response from the owner: Thank you for the glowing recommendation! We're thrilled to hear about your positive experience. Our commitment to prompt and attentive service is a top priority. Delighted to know our technician met your expectations. We look forward to serving you for all your HVAC needs in the future!
Response from the owner: We appreciate the five-star review!
Best a/c company I've found. Very nice and easy to deal with. Robert Dunn was the nicest guy and was a big help to our family.
Called emergency line as my AC went out on July 4th weekend. Maurice called right back. Scheduled time to come out and was so kind on the phone. He got here right on time and had my ac repaired and cooling in record time. Maurice is an asset to your company. Kind, knowledgeable and timely. Thank you Maurice and ACS
this is a great company to call they sent the service man I hear the next day and he did a great job I appreciate it so much because it was so hot out here I would call them again if I need them I would tell folks if they need a good AC company to call ACS Air company they did a great job thank you so much
Great company. Called on a Saturday afternoon and they were out within 90 minutes. The technician was great. He knew exactly what he was doing and quickly got to work diagnosing the issue. He quickly found the issue, but unfortunately could not fix the issue due to not having the part on hand but assured me it would be fixed by Tuesday morning, which was the earliest they could get the part. Sure enough, they came out and fixed the problem as promised. This great service encouraged me to buy their maintenance contract. I will definitely use this business in the future.
Professional and quick.
Every time our AC has needed any kind of repair they have come out the very next day. (Once at 7pm) They’re always professional, polite, and so reasonably priced. Robert was awesome.
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★★★★★

"Very professional and honest."
Very professional and honest.
Jarvis Stanfor

★★★★★

"Professional service, good prices."
These folks saved my butt. Ac went out and they were on site in no time. Professional service, good prices.
Tommy M.

★★★★★

"They came the day I called and were able to detect my problem. "
They came the day I called and were able to detect my problem, and offer a suggestion.
Sheila S.

★★★★★

"They were amazingly professional and courteous. I highly recommend them."
I am selling my lake house property and I have used this company for a little over 5 years. They were amazingly professional and courteous. I highly recommend them. I had my unit serviced twice a year whether I was at my lake home or not because they will take care of you when you are not able to be there. They kept an older unit running like a dream! They have competitive prices and their service contract kept me worry free about any surprises with my unit.
Bonnie B.

★★★★★

"Excellent!"
Excellent install team, very courteous and informative.
Tony Heard

★★★★★

"Excellent follow through!"
Nice to have a company say what they mean and mean what they say. They built trust with me– excellent follow through.
Rick Walker

★★★★★

"A great experience!"
Very pleased with the entire team. A great experience.
Nancy Phillippi

★★★★★

"First class!"
Rep. and service person first class.
Leslie Gassman

★★★★★

"They did a great job!"
A.J. and Andrew were highly professional. They did a great job!
Norman & Maryanne Hertzer

★★★★★

"Always pleased with their service!"
We are ACS customers and always pleased with their service.
Christine Chriscoe

★★★★★

"Great company to do business with!"
Great company to do business with- Mike and Michelle are great people.
Mr. Johhny Brown

★★★★★

"All 5's!"
All 5’s so what more can I say.
Larry Miller

★★★★★

"I had a good experience!"
To the overall team- I had a good experience!
Wesley Elliot

★★★★★

"Very professional and honest."
Very professional and honest.
Jarvis Stanfor

★★★★★

"Thank you for your professionalism"
Thank you for your professionalism on the phone and in person.
Anita Hudson

★★★★★

"Outstanding"
Outstanding from start to finish.
Phillip Rothbart

★★★★★

"Thanks for a great job!"
Thanks for a great job.The new ac unit works better than the old one ever did!
Mary Toller

★★★★★

"Very Satisfied"
Have been a gold member for years. Very satisfied.
Edwin Collins

★★★★★

"I appreciate everything"
I appreciate everything mike and you guys have done for me. Thank you
Kevin Brack